Help and Support

My VIP Care and Support Center

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How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Mahmoud Haj Hussein, DHL Express UAE Country Manager
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Our Digital Assistant is available 24/7 to answer your questions.
Call Us
Customer Service

600 567 567

00971 600 567 567 (International)
Questions and support for shipment status, delivery and courier pickups.
Working Hours:
Monday-Thursday: 08:00-20:00
Friday-Saturday: 08:00-18:00
Sunday: Closed
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Eid Al-Fitr
Apr 9-12
Arafat Day
Jun 1
Eid Al-Adha
Jun 16-19
Islamic New Year
Jul 7
Prophet Muhammad's Birthday
Sep 15
Commemoration Day
Dec 1
National Day
Dec 2-3
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Holidays
Hours of Operation
Hours of Operation
Sunday-Thursday: 8:00am-8:00pm
Friday-Sunday: 8:00am-6:00pm
DHL Office
DHL Office
DHL Express UAE Country Office and ground Operations Facility
Meydan Road
Nad Al Sheba1
P.O Box 6252
Dubai
United Arab Emirates

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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