Help and Support

My VIP Care and Support Center

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Go straight to the top and tell Ralf Schweighöfer, Managing Director DHL Express Austria
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Customer Service


(max. 0,20 €/minute)

International: +43 7221/201 - 5000

Questions and support for shipment status, delivery and courier pickups.

Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Epiphany of the Three Kings
Jan 6
Easter Monday
Apr 5
Labour Day
May 1
Ascension Day
May 13
Whit Monday
May 24
Corpus Christi
Jun 3
Assumption of the Virgin Mary
Aug 15
National Day
Oct 26
All Saints' Day
Nov 1
Immaculate Conception
Dec 8
Dec 25
St. Stephen's Day
Dec 26
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Hours of Operation
Hours of Operation

ESS Helpdesk (technical support) - support hours:
Monday – Friday: 08:00 -17:00
Saturday: Closed
Sunday: Closed

Customer Service:
Monday – Friday: 07:30 - 19:00
Saturday: 08:30 - 12:00
Sunday: Closed

DHL Office
DHL Office
DHL Express (Austria) GmbH
Viaduktstraße 20
2353 Guntramsdorf
Tel: +43-2236-207-0

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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