Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Daniel Sologuren, Country Manager DHL Bolivia
"DHL is fully focused on our customers be more successful, you will receive excellent service. If it is not good for our customers it is not good for us"
Yenny Amaya, Customer Service Head, DHL Express Bolivia
“Our goal is to delight you, if we are not doing it, with your opinion we will work hard to achieve it.”
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