Email Us - Claim
Complete the form with the information of your claim. Remember that your request must be submitted within 30 days after DHL delivered your shipment, as per the prior agreed terms and conditions.
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Complete the form with the information of your claim. Remember that your request must be submitted within 30 days after DHL delivered your shipment, as per the prior agreed terms and conditions.
Supporting Documentation
Type of supporting documentation for your request:
- Photographs of the damaged content or damaged packaging (if possible, please include both)
- Proof of value
To attach a document, click the "Browse" button. Select your file and click "Open". Note: Attachments must not exceed 5MB; in case of multiple documents, upload them zipped in a single zip file.