Important Information
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Shipments to Ireland Will Require City and Postcode
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As of July 2, 2023, when creating a shipment to Ireland in MyDHL+ and DHL Express shipping solutions
- City and postcode will be required for the Recipient address
For DHL Express high-volume shippers and accounts that have integrated systems, Ireland’s Eircode system allows searches by city/postcode combinations
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New Customs Regulations from Around the World
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Argentina - Formal Clearance Value Reduced Formal Clearance Value ReducedView Details
Portugal - Low Value Shipment VAT Low Value Shipment VATView Details
Kenya - Anti-Counterfeit Import Permit Anti-Counterfeit Import PermitView Details
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Fraudulent SMS Alert "Download Our App to Track Your Package"
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DHL has been alerted of the unauthorized use of its business name in SMS messages asking receivers to download an application with the extension ‘.apk’. If you receive such SMS, we encourage you to let us know at your earliest convenience by sending a screenshot of the suspicious SMS to CHReportSpam@dhl.com, include the suspicious phone number in the message. After reporting the fraudulent message, please delete it and under no circumstance should you download the application.
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United Arab Emirates – Imports
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Customs Invoice Validation Requirements Customs Invoice Validation RequirementsView Details
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DHL Service Resumed
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We have resumed limited inbound and outbound shipping services to/from select locations of Ukraine.
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Coming Soon – Changes to Help with Speedy Customs Clearance
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DHL Service Suspensions
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We have temporarily suspended DHL Express shipments to and from Belarus and for inbound and domestic shipments to/within Russia.
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Emergency Situation Surcharge Adjustment – Effective April 10, 2022
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