Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardize services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Temporary Import Export
Have DHL arrange a temporary import or export
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Temporary Import Export
At customer’s request, DHL will arrange temporary export and later import of your goods. Typically for raw or semi-finished goods being temporarily exported and subsequently re-imported to a 3rd country or Free Trade Zone for value adding activities.
Per Shipment
80.00 CHF
Export Declaration
Exporting goods being subject to additional controls
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Export Declaration

Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight.

Depending on origin country, shippers that submit a declaration online may avoid the local charge.

Per Shipment
11.00 CHF
Bonded Transit
Shipping under customs bond
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Bonded Transit
Transfer and delivery of the item by means of consignment note (Geleitschein) in transit status.
Per Shipment
45.00 CF
Multiline Entry
Importing shipments containing multiple commodities
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Multiline Entry
Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.
Per Line
12.00 CHF per additional line as of the 6th line item
Clearance Authorization
Hold for clearance instruction
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Clearance Authorization
Business customers may request DHL to pro-actively intercept their inbound shipments and request a nominated contact person for further clearance instruction.  Requires contract agreement.
Per Shipment
20.00 CHF
Customs Process
Clearance Processing
Non-Routine and high value clearance
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Clearance Processing

Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination customs authorities, or due to other regulatory requirements are excluded from routine clearance procedures.

For ECONOMY SELECT shipments, an additional Clearance Processing fee may apply.

Visit FAQ - Duties and Taxes for more information.

Per Shipment

19.00 CHF (Informal Clearance according to the criteria of the Customs Authority

39.50 CHF (Formal Clearance)

Bonded Storage
When the shipment cannot be released by customs
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Bonded Storage

Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork.

Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and tax payer.

Per Kilogram
Per Day
After 3 Calendar Days

10.00 CHF per day + 0.15 CHF per kg/gross from the 4th calendar day

 

Clearance Data Modification
When clearance data requires corrections
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Clearance Data Modification
A surcharge applies in case the customs declared value of a shipment requires modification either before or during the customs clearance process.
Per Shipment
50.00 CHF
Permits and Licenses
We facilitate the license filing process.
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Permits and Licenses
To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. 
Per Shipment
20.00 CHF plus cost of certificate
Customs Support
Disbursement
Customs clearance via the DHL customs account
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Disbursement
Customs clearance via the DHL CSP account. A one-time handling fee for each invoice. (Customs account in the centralised settlement procedure (CSP) of the Federal Customs Administration) For Import Express Shipments only. (TDI)
Per Shipment
19.00 CHF
Advance Commission
Prepayment by customs clearance on DHL customs account
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Advance Commission
Only for importers without a CSP account. A commission is charged if import duties and taxes are initially paid by DHL Express. (Customs account in the centralised settlement procedure (CSP) of the Federal Customs Administration)
Per Shipment
3.00 CHF or 2% of the credit advanced, if higher
Broker Notification
Designate your preferred Broker
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Broker Notification

At the customer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed.

DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.

Per Shipment
30.00 CHF
Release to Broker
Shipment cleared and delivered by your broker of choice
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Release to Broker

At shipper or importer request, the release of a DHL Express shipment to the customers designated customs broker of choice.DHL will transfer the responsibility for a shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.

Bonded Transit charges may apply in case the designated Broker is located outside the import location.

Per Shipment
45.00 CHF

Other Government Agency

When importing goods being subject to additional controls
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Other Government Agency
At request, DHL will arrange the completion of Veterinary, Health or Phytosanitary controls at the First Point of Entry in a country or a Customs Union, typically required when importing animal products, plants, seeds, or pharmaceutical products.
Per Shipment
50.00 CHF plus cost of certificate
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