Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardize services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Export Declaration
Exporting goods being subject to additional controls
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Export Declaration

Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight.

Depending on origin country, shippers that submit a declaration online may avoid the local charge.

Per Shipment
11.00 CHF
Bonded Transit
Shipping under customs bond
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Bonded Transit
Transfer and delivery of the item by means of consignment note (Geleitschein) in transit status.
Per Shipment
45.00 CF
Multiline Entry
Importing shipments containing multiple commodities
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Multiline Entry
Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.
Per Line
12.00 CHF
Clearance Authorization
Hold for clearance instruction
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Clearance Authorization
Business customers may request DHL to pro-actively intercept their inbound shipments and request a nominated contact person for further clearance instruction.  Requires contract agreement.
Per Shipment
20.00 CHF
Customs Process
Bonded Storage
When the shipment cannot be released by customs
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Bonded Storage

Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork.

Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and tax payer.

Per Shipment
Per Day
After 3 Calendar Days
10.00 CHF per day plus 0.15 CHF per kg/gross
Clearance Data Modification
When clearance data requires corrections
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Clearance Data Modification
A surcharge applies in case the customs declared value of a shipment requires modification either before or during the customs clearance process.
Per Shipment
50.00 CHF
Permits and Licenses
We facilitate the license filing process.
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Permits and Licenses
To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. 
Per Shipment
20.00 CHF
Clearance Processing (Simplified Clearance)
Clearance Processing
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Physical Intervention
Applied for ECONOMY SELECT shipments subject to simplified clearance as defined by the Swiss Customs Authorities.
Per Shipment
19.00 CHF
Non Routine Entry (Full Formal Clearance)
Non-Routine and high value clearance
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Physical Intervention

When importing goods with an aggregated declaration value or weight exceeding the limits set by destination customs authorities, or due to other regulatory requirements are excluded from routine clearance procedures. Applied for ECONOMY SELECT.

Visit FAQ - Duties and Taxes for more information.

Per Shipment
39.50 CHF
Temporary Import Export
Preparation for temporary export/import
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Physical Intervention
When requested by the shipper or importer, DHL prepares the merchandise or goods for their temporary export and later import. Raw or semi-finished materials can be imported into a Customs’ approved Export Processing Zone or Free Trade Zone for value adding activities, providing the finished goods are subsequently exported.
Per Shipment
80.00 CHF
Customs Support
Broker Notification
Designate your preferred Broker
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Broker Notification

At the importer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed.

DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.

Per Shipment
30.00 CHF
Release to Broker
Shipment cleared and delivered by your broker of choice
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Release to Broker

At shipper or importer request, the release of a DHL Express shipment to the customers designated customs broker of choice.DHL will transfer the responsibility for a shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.

Bonded Transit charges may apply in case the designated Broker is located outside the import location.

Per Shipment
45.00 CHF

Other Government Agency

When importing goods being subject to additional controls
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Other Government Agency
At request, DHL will arrange the completion of Veterinary, Health or Phytosanitary controls at the First Point of Entry in a country or a Customs Union, typically required when importing animal products, plants, seeds, or pharmaceutical products.
Per Shipment
50.00 CHF
Disbursement
Customs clearance via the DHL customs account
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Physical Intervention
Customs clearance via the DHL CSP account. A one-time handling fee for each invoice. (Customs account in the centralised settlement procedure (CSP) of the Federal Customs Administration) For Import Express Shipments only. (TDI)
Per Shipment
19.00 CHF
Advance Payment Fee
Prepayment by customs clearance on DHL customs account
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Physical Intervention
Only for importers without a CSP account. A fee is charged if import duties and taxes are initially paid by DHL Express. (Customs account in the centralised settlement procedure (CSP) of the Federal Customs Administration).
Per Shipment
3.00 CHF or 2% of the credit advanced, if higher
More About Customs Services
More About Customs Services
  • DHL will prepay and charge back for government required certificate fees.
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