Help and Support

My VIP Care and Support Center

Email Us
How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Ahmed Elfangary, Country Manager
Call Us
Customer Service

+202 259 43200 (outside Egypt) and 16345

Questions and support for shipment status, delivery and courier pickups.
Holiday Hours
We're closed on these holidays.
New Year
Jan 1
Coptic Christmas Day
Jan 7
25 January Revolution Day
Jan 25
Coptic Easter Sunday
Apr 19
Sham El Nessim
Apr 20
Sinai Liberation Day
Apr 25
Labour Day
May 2
Eid Al-Fitr
May 25 - 27
30 Jun Revolution Day
Jul 2
Revolution Day
Jul 23
Arafat Day
Jul 30
Eid Al-Adha
Jul 31 - Aug 3
Islamic New Year
Aug 20
Armed Forces Day
Oct 8
Prophet Muhammad's Birthday
Oct 29
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Hours of Operation
Hours of Operation
Saturday – Thursday: 9:00-17:00
Friday: Closed
DHL Office
DHL Office
DHL Egypt W.L.L.
Cairo International Air port, DHL Building-Cargo Village
New Cargo village - in front of general organization for export and import control
Hotline: 16345

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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