Help and Support

My VIP Care and Support Center

Call Us
Customer Service

+202 259 43200 (outside Egypt) and 16345

Questions and support for shipment status, delivery and courier pickups.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year
Jan 1
Coptic Christmas Day
Jan 7
25 January Revolution Day
Jan 25
Coptic Easter Sunday
Apr 19
Sham El Nessim
Apr 20
Sinai Liberation Day
Apr 25
Labour Day
May 2
Eid Al-Fitr
May 25 - 27
30 Jun Revolution Day
Jul 2
Revolution Day
Jul 23
Arafat Day
Jul 30
Eid Al-Adha
Jul 31 - Aug 3
Islamic New Year
Aug 20
Armed Forces Day
Oct 8
Prophet Muhammad's Birthday
Oct 29
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Hours of Operation
Hours of Operation
Saturday – Thursday: 9:00-17:00
Friday: Closed
DHL Office
DHL Office
DHL Egypt W.L.L.
Cairo International Air port, DHL Building-Cargo Village
New Cargo village - in front of general organization for export and import control
Hotline: 16345

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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