Help and Support

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Customer Service

030 45 345 Business customers

030 45 346 Private customers

Questions and support for shipment status, delivery and courier pickups.

Call charges as of 1.9.2024:
Mobile charge (mpm) or local network rate (pvm), VAT 25.5%

More Call Options
More Call Options

Import and Export Clearance:
020 533 8023
Opening Hours: Mon - Fri, 8am - 5pm

Invoice Enquiry:
Freight Billing 020 533 8024
Duty Billing 020 533 8026
Opening Hours: Mon - Fri, 9am - 4pm

Technical Support:
020 533 8022
Opening Hours: Mon - Fri, 9am - 4pm

All incoming calls will be recorded to ensure quality of service.

Call charges as of 1.9.2024:
Mobile charge (mpm) or local network rate (pvm), VAT 25.5%

Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Good Friday
Mar 29
Easter Monday
Apr 1
May Day
May 1
Ascension Day
May 9
Midsummer Eve
Jun 21
Independence Day
Dec 6
Christmas Eve
Dec 24
Christmas Day
Dec 25
Boxing Day
Dec 26
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Holidays
Hours of Operation
Hours of Operation
Customer Service
Monday - Friday: 8:00 am - 5:00 pm
Saturday: Closed
Sunday: Sunday
DHL Office
DHL Office
DHL Express (Finland) Oy
Tullimiehentie 10
01530 VANTAA
VAT No. FI27177674

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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