Help and Support

My VIP Care and Support Centre

Shipping Advice

Customs Clearance Advice

FAQs

What Can I Ship?

View guidelines and restrictions about the items you want to ship to and from various countries.

Packing with Care

Pack your shipments for the journey. Follow our packing advice and tips and your shipment recipients will thank you!

The Journey of a Package

Watch how your package travels with DHL and learn how we can help you with each step of the journey.

What Documents Do I Need?

Get information and advice about the documents needed to accompany your shipment.

The Customs Process

Find out how DHL Express fits into the wider picture of the customs clearance process.

Duties and Taxes

Get tips to understanding duties and taxes when transporting goods across international borders.

Customs Clearance

Understand how our optimised processes and your shipment details play a critical role in the speedy clearance process.

Terms of Trade

Understanding Incoterms® rules – standardised trade terms for international trading.

Customs Regulatory Updates

Stay up to date on important customs regulations.

Shipping Online

Courier Pickups

Tracking and Monitoring

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Our Digital Assistant is available 24/7 to answer your questions.

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Call Us

Shipping Enquiries

+500 22264

Holiday Schedule

We're closed on these holidays.

New Year's Day	Jan 1
Good Friday	Apr 18
Liberation Day	Jun 16 (in lieu)
Peat Cutting Monday	Oct 6
HM The King's Birthday	Nov 14

Battle Day	Dec 8
Christmas Day	Dec 25
Boxing Day	Dec 26
Christmas Holiday	Dec 29 (in lieu)

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Holidays

Hours of Operation

Monday – Friday: 08:00 – 12:00

Tuesday and Thursday only: 13:30 - 15:00

Saturday: Closed

Sunday: Closed

DHL Office

DHL Express Falkland Islands
PO Box 378
West Hillside
Stanley
FIQQ 1ZZ

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!