Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Theophile Boutambam Country Manager Gabon
Our wish is to see you satisfied with our services and products. You are our inspiration to make us the best. Thank you and remember that you are valuable to us
Sylviane Moutemakagni, Head of Customer Service Gabon
Customer satisfaction is our priority Number 1. That's why we make every effort to ensure that each of our interactions is an exceptional moment, a unique and perfect success.
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