Electronic Shipping Solutions Enquiries

Email Us - Customer Facing IT Technical Support

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Having trouble processing a shipment, creating a label or transferring shipment data? For technical help with any DHL shipping solution, please complete the form below to contact the Customer Facing IT team.

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For urgent technical support, contact the Customer Facing IT team on 0844 248 0521 between 08:00 - 17:30, Monday - Friday only, excluding bank holidays.

Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.

Please note that the Customer Facing IT team cannot assist with Customer Service enquiries

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