Help and Support

My VIP Care and Support Center

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Go straight to the top and tell Srebrenka Saks, Country Manager
Chat with Us on WhatsApp
Our WhatsApp Digital Assistant is available 24/7 to track your shipments and answer your questions. Simply add the DHL Express WhatsApp number +385 91 256 1208 to your phone contacts and start a WhatsApp chat!
Chat With Us
Our Digital Assistant is available 24/7 to answer your questions.
Call Us
Customer Service

+385 1 6651 111

Questions and support for shipment status, delivery and courier pickups.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Jan 6
Apr 9
Easter Monday
Apr 10
Labour Day
May 1
Statehood Day
May 30
Corpus Christi
Jun 8
Anti-Fascist Struggle Day
Jun 22
Victory and Homeland Thanksgiving Day
Aug 5
Assumption of Mary
Aug 15
All Saints' Day
Nov 1
Remembrance Day
Nov 18
Christmas Day
Dec 25
St. Stephen's Day
Dec 26
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DHL Office
DHL Office
Utinjska 40

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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