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My VIP Care and Support Centre

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What Can I Ship?

View guidelines and restrictions about the items you want to ship to and from various countries.

Packing with Care

Pack your shipments for the journey. Follow our packing advice and tips and your shipment recipients will thank you!

The Journey of a Package

Watch how your package travels with DHL and learn how we can help you with each step of the journey.

What Documents Do I Need?

Get information and advice about the documents needed to accompany your shipment.

MyDHL+ Guides and Tips

Helpful guides and tips for using MyDHL+

The Customs Process

Find out how DHL Express fits into the wider picture of the customs clearance process.

Duties and Taxes

Get tips to understanding duties and taxes when transporting goods across international borders.

Customs Clearance

Understand how our optimised processes and your shipment details play a critical role in the speedy clearance process.

Importing Food to the US

Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US.

Understanding Incoterms® rules – standardised trade terms for international trading.

Customs Regulatory Updates

Stay up to date on important customs regulations.

Shipping Online

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Tracking and Monitoring

Duties and Taxes

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Customer Service

+44 (0) 1534 743350

Contact us for rate quotes, courier pickups, shipping and tracking support, account and sales enquiries.

Holiday Schedule

We're closed on these holidays.

New Year's Day (substitute day)	Jan 3
Good Friday	Apr 15
Easter Monday	Apr 18

Early May bank holiday	May 2
Liberation Day	May 9
Spring bank holiday*	Jun 2
Queen's Platinum Jubilee*	Jun 3
Summer bank holiday	Aug 29
Boxing Day	Dec 26
Christmas Day (substitute day)	Dec 27

* subject to approval from States Assembly

Hours of Operation

Hours of Operation

Monday – Friday: 08:00 – 17:30
Last drop off: 17:00

Saturday: Closed

Sunday: Closed

DHL Express Jersey
c/o Hi-Speed Freight Services Ltd
Unit 2 Cargo Centre
L’Avenue de la Commune
St Peter
JE3 7ZR

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!