Informations Importantes

Important updates regarding shipments to the US with a customs value > USD 800: Transit delays & Temporary suspension of business-to-consumer (B2C) shipments

• As a result of recent U.S. Customs regulatory updates, we are experiencing multi-day transit delays to the U.S from any origin for shipments with a declared customs value exceeding USD 800.
• Effective Monday, April 21st, 2025, and until further notice, we will temporarily suspend the collection and shipping of business-to-consumer (B2C) shipments to private individuals in the United States where the declared customs value exceeds USD 800.

Shipments with a declarable customs value below USD 800 are not affected by the suspension.

• Business-to-business (B2B) shipments to U.S. companies with a declarable value above USD 800 are not affected by the suspension, though they may also face delays.

Effective April 5, 2025, all shipments to the U.S. with a declared customs value over USD 800 require formal entry processing - down from the previous USD 2,500 threshold due to new U.S. Customs regulations. This change has caused a surge in formal customs clearances, which we are handling around the clock.

While we are working diligently to scale up and manage this change, shipments over USD 800 - regardless of origin - may experience multi-day delays.

To manage this, starting Monday, April 21, 2025, and until further notice, we will temporarily suspend B2C shipments to private individuals in the U.S. where the declared value exceeds USD 800.

Business-to-business (B2B) shipments to U.S. companies with a declarable value above USD 800 are not affected by the temporary suspension, though they may also face delays.

This is a temporary measure, and we will share updates as the situation evolves.

DHL Express n'accepte pas les envois internationaux d'articles militaires contrôlés soumis à des contrôles à l'exportation.

Cette suspension ne concerne pas les envois nationaux d'articles militaires contrôlés ni les envois internationaux d'articles à double usage sous licence.

Si vous n'êtes pas sûr que votre envoi contienne des articles militaires soumis à des contrôles à l'exportation, veuillez contacter votre autorité nationale de délivrance des licences (et/ou l'autorité de délivrance des licences dans le pays d'origine et de destination des articles militaires) pour vérifier.