covid19

Covid-19 Service Impact
Covid-19 Service Impact

Following the current Covid-19 outbreak situation, we confirm that DHL Express continues to take all necessary measures to deal with this emergency and contain the risks of contagion, giving top priority to the health and safety of our people, our customers and anyone that interacts with our network.

Many customers in the past few days have requested that shipments be delivered without interpersonal contact and without manipulating the devices we use to sign the delivery. For this reason, to meet the needs of our customers and protect the safety of DHL customers and couriers, shipments are delivered without an obligation to sign.

Even in a time of particular difficulty, we continue to strive to guarantee our customers the best quality of service, thanks to the contribution of our people and, in particular, our Couriers and Receptionists, to whom we are very grateful.


Latest Network Updates
View updates from Deutsche Post DHL Group Coronavirus task force.