Help and Support

My VIP Care and Support Center

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Our Digital Assistant is available 24/7 to answer your questions.
Call Us
Customer Service

707 505 606

Mon-Fri 8:30 to 18:30
 
Business Customers
The cost of the call with billing per second from the first minute:
0.09 €/min – landline
0.13 €/min – mobile
 
Individual Customers or International Calls
 
+351 211 127 207

The cost of the call depends on the tariff applied by your telecom operator for landline calls.
Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

MyDHL+ Technical Support
Support for creating and managing online shipments in MyDHL+
Mon-Fri 9:00 to 18:30

707 100 345

The cost of the call with billing per second from the first minute:
0.09 €/min – landline
0.13 €/min – mobile

Same Day
Support for requesting a Same Day service
Mon-Fri 9:00 to 18:00

+351 211 127 299

The cost of the call depends on the tariff applied by telecom operator for landline calls

Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Good Friday
Apr 2
Easter
Apr 4
Freedom Day
Apr 25
Labour Day
May 1
Corpus Christi
Jun 3
Portugal Day
Jun 10
Assumption Day
Aug 15
Republic Day
Oct 5
All Saints Day
Nov 1
Restoration of Independence
Dec 1
Immaculate Conception
Dec 8
Christmas Day
Dec 25
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Holidays
DHL Office
DHL Office
ART’S – Business & Hotel Centre
Av. D. João II, nº 51, 4º
Parque das Nações
1990-085 Lisboa
Portugal

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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