Help and Support
My VIP Care and Support Center
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Chat with Us on WhatsApp
Email Us
How Can We Help?
Your opinion matters!
Go straight to the top and tell José António Reis General Manager
Call Us
Customer Service
707 505 606
Mon-Fri 8:30 to 18:30
Business Customers
The cost of the call with billing per second from the first minute:
0.09 €/min – landline
0.13 €/min – mobile
The cost of the call with billing per second from the first minute:
0.09 €/min – landline
0.13 €/min – mobile
Individual Customers or International Calls
+351 211 127 207
The cost of the call depends on the tariff applied by your telecom operator for landline calls.
Questions and support for shipment status, delivery and courier pickups.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
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New Year's Day
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Jan 1
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Good Friday
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Apr 2
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Easter
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Apr 4
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Freedom Day
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Apr 25
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Labour Day
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May 1
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!
Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!