Help and Support

My VIP Care and Support Center

Shipping Advice

Customs Clearance Advice

FAQs

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What Can I Ship?

View guidelines and restrictions about the items you want to ship to and from various countries.

Packing with Care

Pack your shipments for the journey. Follow our packing advice and tips and your shipment recipients will thank you!

The Journey of a Package

Watch how your package travels with DHL and learn how we can help you with each step of the journey.

What Documents Do I Need?

Get information and advice about the documents needed to accompany your shipment.

The Customs Process

Find out how DHL Express fits into the wider picture of the customs clearance process.

Duties and Taxes

Get tips to understanding duties and taxes when transporting goods across international borders.

Customs Clearance

Understand how our optimized processes and your shipment details play a critical role in the speedy clearance process.

Importing Food to the US

Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US.

Understanding Incoterms® rules – standardized trade terms for international trading.

Customs Regulatory Updates

Stay up-to-date on important customs regulations.

Customs Regulations

Learn about local customs requirements to clear shipments.

Shipping Online

Courier Pickups

Tracking and Monitoring

Duties and Taxes

Return Shipments

Payment and Billing

Account Protection

Email Us

How Can We Help?

Tracking	Customer Service
Sales	Billing

Complaint? Compliment?

Go straight to the top and tell Mr. Ahmed Elfangary, Country Manager Qatar

Go Straight to the Top!

Call Us

Customer Service

00974 44587888

Questions and support for shipment status, delivery and courier pickups.
General Shipping and Technical Support for Online Shipping
Saturday - Thursday: 7 am - 7 pm
Friday: Closed

More Call Options

More Call Options

Emergency Contact - After business hours, in an event of an extremely critical or an emergency situation
+974 66087173
Sat - Thu: 7 pm - 7 am
Friday and Holidays: 6 pm - 9 am

Technical support online shipping solutions

No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.

Holiday Hours

We're closed on these holidays.

Qatar National Day	Dec 18

Hours of Operation

Hours of Operation

Sunday – Thursday: 7 am - 7 pm

Friday: Closed

Saturday: 7 am - 7 pm

Holidays: Closed

DHL Express
Free Zone Ras Bufontas,
St. 503, Zone 49,
P O Box 9520
Doha, Qatar

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Fraud Awareness

Watch for potential misuse of our brand.

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!