Important Information
Updates to DHL Express Services and Surcharges
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Fuel Surcharge Index Update
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DHL Express Announces 2025 Rate Adjustment
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Under our Global Pricing Policy, DHL Express conducts an annual review of the value of our services, taking into account inflation and increase in total operating costs in the countries where the company operates. We would like to inform you that prices for DHL Express services will be charged according to the renewed rates from January, 1 2025 in . Detailed information on the price changes will be published on the website in November 2024.
The rates for customers who work with us under contract will be updated according to the current terms of our collaboration.
Suspension of Controlled Military Item Shipments
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DHL Express does not accept international shipments of Controlled Military Items subject to export controls.
This suspension does not include domestic shipments of Controlled Military Items or international shipments of licensed dual-use items.
If you are uncertain whether your shipment contains military items subject to export controls, please contact your national licensing authority (and/or the licensing authority in the country of origin and destination of the military items) to verify.
Demand Surcharge
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Fraudulent Messages Alert
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DHL has been alerted to the unauthorized use of its business name in SMS messages or emails asking receivers to download an application or access a link. We encourage you to let us know at your earliest convenience by sending a screenshot of the suspicious SMS with the phone number or forwarding the suspicious email to phishing-dpdhl@dhl.com, After reporting the fraudulent message, please delete it and under no circumstances should you download the application or click on the link.
New Customs Regulations from Around the World
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New Customs Regulations from Around the World
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New Customs Regulations from Around the World
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Emergency Situation Surcharge
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New Customs Regulations from Around the World
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New Customs Regulations from Around the World
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Indonesia – Imports
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Malaysia – Imports
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European Union and United Kingdom – Imports
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European Union – Imports
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Jersey – Imports
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MyDHL+ Features Help You!
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Shipments to Ireland Will Require City and Postcode
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As of July 2, 2023, when creating a shipment to Ireland in MyDHL+ and DHL Express shipping solutions
- City and postcode will be required for the Recipient address
New Customs Regulations from Around the World
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United Arab Emirates – Imports
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DHL Service Resumed
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Coming Soon – Changes to Help with Speedy Customs Clearance
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DHL Service Suspensions
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