Information to identify and verify you as a user of our systems and to verify your access to specific data e.g. On Demand Delivery application will show your pending shipments.
Such as: your login ID, password, IP address
Information enabling the pick-up and delivery of your shipment e.g. status of your shipment.
Such as: your address, shipment documents, proof of delivery
Information used for invoicing, financial and payment processes e.g. bank account number which is used for payments.
Such as: your bank account, ePayment details
Information communicated via you to one of our employees or by filling in an online survey e.g. when you call our customer service.
Such as: your feedback, when applicable call recording