DHL Express

Customs Services

Updated: June 9, 2025
Effective: June 9, 2025
DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardized services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Export Declaration
Exporting goods being subject to additional controls
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Export Declaration
An export declaration is required for shipments exceeding a value threshold. May also apply for shipments containing controlled commodities or exceeding a specific weight threshold.
Per Shipment
THB 300
Bonded Transit
Shipping under customs bond
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Bonded Transit
Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond.
Per Shipment
THB 600
Multiline Entry
Importing shipments containing multiple commodities
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Multiline Entry
Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.
Per Line
THB 25
Temporary Import Export
Have DHL arrange a temporary import or export
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Temporary Import Export
At Customer's request DHL facilitates the temporary export and re-import of goods for reasons such as repair, testing, exhibitions, and others by submitting the required documents and adhering to clearance procedures as specified by Customs.
Per Shipment
THB 600
Preferential Origin
Benefit from preferential duty
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Preferential Origin
At shipper’s request, the preparation or provision of a Certificate of Origin/Proof of Preference or other similar forms by DHL to certify the goods in a particular export shipment have been produced, manufactured or processed in a particular country allowing preferential rates of duty to be claimed at destination and/or compliance with trade barriers. Common examples are EUR1, ATR.
Per Shipment
THB 400
Customs Process
Non-Routine Entry
Goods excluded from standard clearance
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Non-Routine Entry
Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination customs authorities, or due to other regulatory requirements are excluded from routine clearance on a consolidated manifest and thus require clearance under an individual entry form.
Per Shipment
THB 365
Bonded Storage
When the shipment cannot be released by customs
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Bonded Storage

Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork.

Charges take effect after the freight arrival date. The charge applies to the duty and tax payer.
Per Shipment
Per Day
After 3 Calendar Days
THB 230 and THB 3.30 per kg
Permits and Licenses
We facilitate the license filing process.
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Permits and Licenses
To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser devices, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses.
Per Shipment
THB 1,600
Clearance Processing
A fee for shipment clearance processing
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Clearance Processing
Applies in selected countries where additional cost is incurred for importing shipments in alignment with government agency requirements.
Per Shipment
THB 385
Customs Support
Duty Tax Processing
Account Holders can accelerate clearance
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Duty Tax Processing
DHL will accelerate the customs clearance process making prompt payment of duty and tax charges relating to a shipment, while the receiver defers payment until an agreed date.
Per Shipment
THB 200 or 2% of the fiscal charges, if higher (Maximum THB 2,000 per shipment)
Duty Tax Processing
Import Duties and Taxes for Non-Account receivers
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Duty Tax Processing
An administrative charge applies in case DHL has used its own credit line with customs to advance or guarantee the payment of duties, taxes or regulatory charges on behalf of importers and consumers with whom DHL has no contract.
Per Shipment
THB 200 or 2% of the fiscal charges, if higher (Maximum THB 2,000 per shipment)
Release to Broker
Shipment cleared and delivered by your broker of choice
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Release to Broker
At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.
Per Shipment
THB 420
Post Clearance Modification
When customs clearance information requires modification after declaration
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Post Clearance Modification
DHL can modify the value, commodity, country of manufacture, or terms of trade information after the import clearance process for goods, to correct or elaborate on what was submitted previously to Customs. Modifications are also necessary when import details such as the VAT number are incorrect on the declaration.
Per Shipment
THB 3,000
More About Customs Services
More About Customs Services
  • DHL will prepay and charge back for government required certificate fees.

  • Shipments booked with Duty Tax Paid (DTP) service may be subject to additional clearance charges. Where applicable these will be billed to the DTP shipper. These charges may include but are not limited to:

    • Non-Routine Entry
    • Customs Physical Intervention
    • Permits and Licenses
    • Bonded Storage
    • Multiline Entry
    • Clearance Processing
    • Post Clearance Modification
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