Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardize services that effectively support the customs clearance process.

Customs Services	Description	How We Charge	Cost

Customs Preparation
Export Declaration	Exporting goods being subject to additional controls Show More Show Less Export Declaration Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Depending on origin country, shippers that submit a declaration online may avoid the local charge.	Per Shipment	THB 300
Bonded Transit	Shipping under customs bond Show More Show Less Bonded Transit Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond.	Per Shipment	THB 600
Multiline Entry	Importing shipments containing multiple commodities Show More Show Less Multiline Entry Charges apply when more than 10 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.	Per Line	THB 20 (Maximum THB 2,000 per shipment)
Clearance Authorization	Hold for clearance instruction Show More Show Less Clearance Authorization Business customers may request DHL to pro-actively intercept their inbound shipments and request a nominated contact person for further clearance instruction. Requires contract agreement.	Per Shipment	€10.00
Preferential Origin	Benefit from preferential duty Show More Show Less Preferential Origin At Shipper’s request, the preparation or provision of a Certificate of Origin or other similar forms by DHL to certify the goods in a particular export shipment have been produced, manufactured or processed in a particular country allowing preferential rates of duty to be claimed at destination. Common examples are EUR1, Form A, ATR1.	Per Shipment	THB 400

Customs Process
Non-Routine Entry	Goods excluded from standard clearance Show More Show Less Non-Routine Entry Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination customs authorities, or due to other regulatory requirements are excluded from routine clearance on a consolidated manifest and thus require clearance under an individual entry form.	Per Shipment	THB 300
Bonded Storage	When the shipment cannot be released by customs Show More Show Less Bonded Storage Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork. Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and tax payer.	Per Shipment Per Day After 3 Calendar Days	THB 200 and THB 3 per kg
Clearance Data Modification	When clearance data requires corrections Show More Show Less Clearance Data Modification A surcharge applies in case the customs declared value of a shipment requires modification either before or during the customs clearance process.	Per Shipment	THB 2,500
Permits and Licenses	We facilitate the license filing process. Show More Show Less Permits and Licenses To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses.	Per Shipment	Inbound - minimum THB 2,500 Outbound - THB 800
Physical Intervention	When customs needs to inspect the packaged goods Show More Show Less Physical Intervention This applies to shipments that are intercepted by customs authorities for physical examination.	Per Shipment	THB 760

Customs Support
Duty Tax Importer (Formerly Disbursement)	Customs charges can be billed to a DHL account at destination Show More Show Less Duty Tax Importer At customer’s request, DHL clears the shipment at destination and arranges for any applicable import duties, taxes and regulatory charges to be invoiced to a specified DHL account at destination.	Per Shipment	THB 200 or 2% of fiscal charges, if higher (Maximum THB 1,200 per shipment)
Duty Tax Receiver (Formerly Advance Payment)	The receiver can be billed for customs charges Show More Show Less Duty Tax Receiver This default service covers any import of a non-document shipment for which DHL has used its own credit line with customs to advance or guarantee the payment of duties, taxes or regulatory charges on behalf of importers and consumers with whom DHL has no contract.	Per Shipment	THB 200 or 2% of fiscal charges, if higher (Maximum THB 1,200 per shipment)
Broker Notification	Designate your preferred Broker Show More Show Less Broker Notification At the importer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed. DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.	Per Shipment	€10.00
Release to Broker	Shipment cleared and delivered by your broker of choice Show More Show Less Release to Broker At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.	Per Shipment	THB 400
Other Government Agency	When importing goods being subject to additional controls Show More Show Less Other Government Agency At request, DHL will arrange the completion of Veterinary, Health or Phytosanitary controls at the First Point of Entry in a country or a Customs Union, typically required when importing animal products, plants, seeds, or pharmaceutical products.	Per Shipment	€30.00

More About Customs Services

DHL will prepay and charge back for government required certificate fees.

Delivery Services

We offer a range of versatile, reliable international package and document delivery options!

Optional Services

Get your shipment delivered exactly the way you want! We offer flexible additional services that cater to a variety of shipment needs.

Surcharges

Some exceptional activities supported by our high level of service and changes to fuel costs may incur additional charges.