Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardize services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Temporary Import Export
Have DHL arrange a temporary import or export
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Temporary Import Export
At customer’s request, DHL will arrange temporary export and later import of your goods. Typically for raw or semi-finished goods being temporarily exported and subsequently re-imported to a 3rd country or Free Trade Zone for value adding activities.
Per Shipment
THB 600
Export Declaration
Exporting goods being subject to additional controls
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Export Declaration

Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight.

Depending on origin country, shippers that submit a declaration online may avoid the local charge.

Per Shipment
€10.00
Bonded Transit
Shipping under customs bond
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Bonded Transit
Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond.
Per Shipment
€40.00
Multiline Entry
Importing shipments containing multiple commodities
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Multiline Entry
Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.
Per Line
€5.00
Preferential Origin
Benefit from preferential duty
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Preferential Origin
At Shipper’s request, the preparation or provision of a Certificate of Origin or other similar forms by DHL to certify the goods in a particular export shipment have been produced, manufactured or processed in a particular country allowing preferential rates of duty to be claimed at destination. Common examples are EUR1, Form A, ATR1.
Per Shipment
THB 400
Customs Process
Formal Clearance
Non-Routine and high value clearance
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Formal Clearance
Applies when goods are excluded from routine clearance procedures, due to value or weight exceeding the formal entry threshold set by destination Customs Authorities or due to other regulatory requirements such as tariff codes. Applies also to formal clearance performed by DHL contracted third party brokers in countries where DHL cannot provide such clearance services or operate as a licensed broker.
Per Shipment
€10.00
Bonded Storage
When the shipment cannot be released by customs
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Bonded Storage

Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork.

Charges take effect two calendar days after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and tax payer.

Per Kilogram
Per Day
After 2 Calendar Days
€5.00
Clearance Data Modification
When clearance data requires corrections
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Clearance Data Modification
A surcharge applies in case the customs declared value of a shipment requires modification either before or during the customs clearance process.
Per Shipment
THB 2,500
Permits and Licenses
We facilitate the license filing process.
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Permits and Licenses
To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. 
Per Shipment
THB 600
Customs Support
Disbursement
Accelerate clearance with a disbursement agreement
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Disbursement

On contractual basis, DHL will accelerate the customs clearance process making prompt payment of duty and tax charges relating to a shipment, while the receiver defers payment until an agreed date.

Available only for business customers with a DHL duty account.

Per Shipment
2% of Customs Duty value and Import goods VAT, but with a minimum of THB 200 /Shipment and a maximum of THB 1,200 /shipment
Advance Payment
DHL advancing import duties and taxes
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Advance Payment
DHL accelerates the customs clearance process by paying applicable duties, taxes and other regulatory charges in advance on behalf of importers with whom DHL has no disbursement agreement, typically private consumers. The charge is based on the credit advanced or guaranteed and is subject to a standard minimum.
Per Shipment
2% of Customs Duty value and Import goods VAT, but with a minimum of THB 200 /Shipment and a maximum of THB 1,200/shipment
Release to Broker
Shipment cleared and delivered by your broker of choice
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Release to Broker
At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.
Per Shipment
THB 400
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