Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardize services that effectively support the customs clearance process.

Customs Services	Description	How We Charge	Cost

Customs Preparation
Temporary Import Export	Have DHL arrange a temporary import or export Show More Show Less Temporary Import Export At customer’s request, DHL will arrange temporary export and later import of your goods. Typically for raw or semi-finished goods being temporarily exported and subsequently re-imported to a 3rd country or Free Trade Zone for value adding activities.	Per Shipment	THB 600
Export Declaration	Exporting goods being subject to additional controls Show More Show Less Export Declaration Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Depending on origin country, shippers that submit a declaration online may avoid the local charge.	Per Shipment	€10.00
Bonded Transit	Shipping under customs bond Show More Show Less Bonded Transit Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond.	Per Shipment	€40.00
Multiline Entry	Importing shipments containing multiple commodities Show More Show Less Multiline Entry Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.	Per Line	€5.00
Clearance Authorization	Hold for clearance instruction Show More Show Less Clearance Authorization Business customers may request DHL to pro-actively intercept their inbound shipments and request a nominated contact person for further clearance instruction. Requires contract agreement.	Per Shipment	€10.00
Preferential Origin	Benefit from preferential duty Show More Show Less Preferential Origin At Shipper’s request, the preparation or provision of a Certificate of Origin or other similar forms by DHL to certify the goods in a particular export shipment have been produced, manufactured or processed in a particular country allowing preferential rates of duty to be claimed at destination. Common examples are EUR1, Form A, ATR1.	Per Shipment	THB 400

Customs Process
Formal Clearance	Non-Routine and high value clearance Show More Show Less Formal Clearance Applies when goods are excluded from routine clearance procedures, due to value or weight exceeding the formal entry threshold set by destination Customs Authorities or due to other regulatory requirements such as tariff codes. Applies also to formal clearance performed by DHL contracted third party brokers in countries where DHL cannot provide such clearance services or operate as a licensed broker.	Per Shipment	€10.00
Bonded Storage	When the shipment cannot be released by customs Show More Show Less Bonded Storage Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork. Charges take effect two calendar days after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and tax payer.	Per Kilogram Per Day After 2 Calendar Days	€5.00
Clearance Data Modification	When clearance data requires corrections Show More Show Less Clearance Data Modification A surcharge applies in case the customs declared value of a shipment requires modification either before or during the customs clearance process.	Per Shipment	THB 2,500
Permits and Licenses	We facilitate the license filing process. Show More Show Less Permits and Licenses To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses.	Per Shipment	THB 600

Customs Support
Disbursement	Accelerate clearance with a disbursement agreement Show More Show Less Disbursement On contractual basis, DHL will accelerate the customs clearance process making prompt payment of duty and tax charges relating to a shipment, while the receiver defers payment until an agreed date. Available only for business customers with a DHL duty account.	Per Shipment	2% of Customs Duty value and Import goods VAT, but with a minimum of THB 200 /Shipment and a maximum of THB 1,200 /shipment
Advance Payment	DHL advancing import duties and taxes Show More Show Less Advance Payment DHL accelerates the customs clearance process by paying applicable duties, taxes and other regulatory charges in advance on behalf of importers with whom DHL has no disbursement agreement, typically private consumers. The charge is based on the credit advanced or guaranteed and is subject to a standard minimum.	Per Shipment	2% of Customs Duty value and Import goods VAT, but with a minimum of THB 200 /Shipment and a maximum of THB 1,200/shipment
Broker Notification	Designate your preferred Broker Show More Show Less Broker Notification At the customer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed. DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.	Per Shipment	€10.00
Release to Broker	Shipment cleared and delivered by your broker of choice Show More Show Less Release to Broker At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.	Per Shipment	THB 400
Other Government Agency	When importing goods being subject to additional controls Show More Show Less Other Government Agency At request, DHL will arrange the completion of Veterinary, Health or Phytosanitary controls at the First Point of Entry in a country or a Customs Union, typically required when importing animal products, plants, seeds, or pharmaceutical products.	Per Shipment	€30.00

Delivery Services

We offer a range of versatile, reliable international package and document delivery options!

Optional Services

Get your shipment delivered exactly the way you want! We offer flexible additional services that cater to a variety of shipment needs.

Surcharges

Some exceptional activities supported by our high level of service and changes to fuel costs may incur additional charges.