Customs Services

Updated: June 9, 2025
Effective: June 9, 2025
DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardized services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Export Declaration
Exporting goods being subject to additional controls
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Export Declaration
An export declaration is required for shipments exceeding a value threshold. May also apply for shipments containing controlled commodities or exceeding a specific weight threshold.
Per Shipment
USD 12
Multiline Entry
Importing shipments containing multiple commodities
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Multiline Entry
Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.
Per Line
USD 6
Customs Process
Non-Routine Entry
Goods excluded from standard clearance
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Non-Routine Entry
Applies when goods are excluded from routine clearance procedures, due to value or weight exceeding the formal entry threshold set by destination Customs Authorities or due to other regulatory requirements such as tariff codes. Applies also to formal clearance performed by DHL contracted third party brokers in countries where DHL cannot provide such clearance services or operate as a licensed broker.
Per Shipment
USD 49
Bonded Storage
When the shipment cannot be released by customs
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Bonded Storage

Storage charges apply when the shipment cannot be released by customs.

Charges take effect three calendar (working) days after the freight arrival date. The charge applies to the duty and tax payer.

Per Shipment
Per Day
After 3 Calendar Days
USD 1.1 0 and USD 0.30 per kg
Permits and Licenses
We facilitate the license filing process.
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Permits and Licenses
To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser devices, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses.
Per Shipment
USD 49
Clearance Processing
A fee for shipment clearance processing
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Clearance Processing
Applies where additional cost is incurred for importing shipments in alignment with government agency requirements.
Per Shipment
USD 11
Customs Support
Duty Tax Processing
Account Holders can accelerate clearance
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Duty Tax Processing
DHL will accelerate the customs clearance initiating the payment process of duty and tax charges relating to a shipment. The receiver is invoiced for the duty and tax amount, allowing payment to be deferred until a mutually agreed date.
Per Shipment
USD 13 or 2% of the fiscal charges, if higher
Duty Tax Processing
Import Duties and Taxes for Non-Account receivers
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Duty Tax Processing
An administrative charge applies when DHL processes import duties, taxes, or other regulatory charges on behalf of customers who do not hold a DHL account number.
Per Shipment
USD 13 or 2% of the fiscal charges, if higher
Broker Notification
Designate your preferred Broker
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Broker Notification

At the importer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed.

DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.

Per Shipment
USD 10
Release to Broker
Shipment cleared and delivered by your broker of choice
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Release to Broker
At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.
Per Shipment
USD 40
Post Clearance Modification
Upon request, shipment data (value, classification, etc.) can be modified after declaration
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Post Clearance Modification
If requested by customs authorities or the importer/exporter, DHL may add or modify data declared to customs authorities for clearance purposes. This includes data such as declared values, classification of the goods and importer details, based on documentary evidence gathered from or confirmed by the importer or exporter.
Per Shipment
USD 85
More About Customs Services
More About Customs Services
  • DHL will prepay and charge back for government required certificate fees.
  • Shipments booked with Duty Tax Paid (DTP) service may be subject to additional clearance charges. Where applicable these will be billed to the DTP shipper. These charges may include but are not limited to:

    • Non-Routine Entry
    • Customs Physical Intervention
    • Permits and Licenses
    • Bonded Storage
    • Multiline Entry
    • Clearance Processing
    • Post Clearance Modification
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