Help and Support

My VIP Care and Support Center

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Customer Service

0800 1 333 333

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options
General Shipping
24 hours
0800 1 333 333
+62 21 7917 3333

Technical Support for Online Shipping Tools
Mon - Fri: 08.00 - 18.00
+62 21 2953 7200
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Veteran's Day
Mar 3
Labour Day
May 1
Restoration of Independence Day
May 20
Popular Consultation Day
Aug 30
All Saints Day
Nov 1
All Souls Day
Nov 2
National Youth Day
Nov 12
Proclamation of Independence Day
Nov 28
Memorial Day
Dec 7
Day of Our Lady of Immaculate Conception and Timor-Leste Patroness
Dec 8
Christmas
Dec 25
National Heroes Day
Dec 31
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Holidays
Hours of Operation
Hours of Operation
Monday – Friday: 08.30 - 17.30
Saturday: Closed
Sunday: Closed
DHL Office
DHL Office
DHL Express Lda – Dili
Rua Estrada De Balide
Kolmera Plaza
Dili
+670 3311567

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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