Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Volkan Demiroğlu, Managing Director, DHL Express Turkey
"It is very valuable for us to hear your feedback. While serving in 220 countries and regions, our top priority is to support you to grow and develop your business. I am always ready to listen to you, our valued business partner."
Seçkin Piker Senior Director Customer Service, DHL Express Turkey
“I am always willing to hear your experience with DHL Express Turkey.”
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