Information to contact you e.g. when we pick-up or deliver a package.
Such as: your name, phone number, address, email address

Information used in HR systems for candidate employee master data.
Such as: your application, your competences, work visa

Information to identify and verify you as a user of our systems and to verify your access to specific data e.g. On Demand Delivery application will show your pending shipments.
Such as: your login ID, password, IP address

Information on your DHL profile e.g. to set your delivery preferences.
Such as: your delivery preferences, order/purchase history

Information laid down and agreed upon in contracts e.g. the contracting parties.
Such as: activity on contract, party names

Information enabling the pick-up and delivery of your shipment e.g. status of your shipment.
Such as: your address, shipment documents, proof of delivery

Information used for invoicing, financial and payment processes e.g. bank account number which is used for payments.
Such as: your bank account, ePayment details

Information used to identify you e.g. passport image to verify your identity.
Such as: your ID data, social security number, passport image

Information that is typical or noticeable related to you, which makes it possible to distinguish you from other persons.

Such as: your signature as a proof of delivery

Information communicated via you to one of our employees or by filling in an online survey e.g. when you call our customer service.
Such as: your feedback, when applicable call recording