Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardize services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Temporary Import Export
Have DHL arrange a temporary import or export
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At customer’s request, DHL will arrange temporary export and later import of your goods. Typically for raw or semi-finished goods being temporarily exported and subsequently re-imported to a 3rd country or Free Trade Zone for value adding activities.
Per Shipment
AUD 60
Export Declaration
Exporting goods being subject to additional controls
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Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight.

Depending on origin country, shippers that submit a declaration online may avoid the local charge.

Per Shipment
AUD 15
Multiline Entry
Importing shipments containing multiple commodities
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Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.
Per Line

AUD 3.50 per additional line

as of the 6th line item

Clearance Authorization
Hold for clearance instruction
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Business customers may request DHL to pro-actively intercept their inbound shipments and request a nominated contact person for further clearance instruction.  Requires contract agreement.
Per Shipment
AUD 15
Customs Process
Formal Clearance
Non-Routine and high value clearance
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Applies when goods are excluded from routine clearance procedures, due to value or weight exceeding the formal entry threshold set by destination Customs Authorities or due to other regulatory requirements such as tariff codes. Applies also to formal clearance performed by DHL contracted third party brokers in countries where DHL cannot provide such clearance services or operate as a licensed broker.
Per Shipment
AUD 83 up to AUD 1,000 and AUD 185 for AUD 10,000
Bonded Storage
When the shipment cannot be released by customs
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Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork.

Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and tax payer.

Per Shipment
Per Day
After 3 Calendar Days
Greater of AUD 10 per shipment/day OR AUD 0.17 per kg/per day
Clearance Data Modification
When clearance data requires corrections
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A surcharge applies in case the customs declared value of a shipment requires modification either before or during the customs clearance process.
Per Shipment
AUD 100
Permits and Licenses
We facilitate the license filing process.
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To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. 
Per Shipment
AUD 30
Customs Support
Disbursement
Accelerate clearance with a disbursement agreement
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On contractual basis, DHL will accelerate the customs clearance process making prompt payment of duty and tax charges relating to a shipment, while the receiver defers payment until an agreed date.

Available only for business customers with a DHL duty account.

Per Shipment
AUD 20 or 3% of the amount advanced
Advance Payment
DHL advancing import duties and taxes
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DHL accelerates the customs clearance process by paying applicable duties, taxes and other regulatory charges in advance on behalf of importers with whom DHL has no disbursement agreement, typically private consumers. The charge is based on the credit advanced or guaranteed and is subject to a standard minimum.
Per Shipment
AUD 20 or 3% of the amount advanced
Broker Notification
Designate your preferred Broker
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At the customer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed.

DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.

Per Shipment
AUD 15
Release to Broker
Shipment cleared and delivered by your broker of choice
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At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.
Per Shipment
AUD 60
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