DHL Express

Surcharges

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
Surcharge
Description
How We Charge
Cost
Dangerous Goods
Full Dangerous Goods
Shipping Dangerous Goods
Show More
Show Less
Full Dangerous Goods
A surcharge is applied per shipment when the transportation of shipments involves handling substances and commodities classified as fully regulated in accordance with the IATA Dangerous Goods Regulations.

Contractual agreement required.
Per Shipment
AUD 249
Excepted Quantities
Shipping Dangerous Goods in Excepted Quantities
Show More
Show Less
Excepted Quantities
This fixed surcharge is applied when the handling and transportation of shipments involves substances and commodities that are in Excepted Quantities in compliance with IATA Dangerous Goods Regulations.

Contractual agreement required.
Per Shipment
AUD 15
Dry Ice UN1845
When cool is not cold enough
Show More
Show Less
Dry Ice UN1845
A surcharge is applied when the transportation of shipments involves handling Dry Ice UN1845 as a freezing agent for non-dangerous goods such as diagnostic specimens.

Contractual agreement required.
Per Shipment
AUD 20
Consumer Goods
Packages containing perfumes and prescription medicine intended for retail.
Show More
Show Less
Consumer Goods
A surcharge is applied for shipments containing consumer goods such as perfumes, aftershaves, aerosols, nail varnish and prescription medicines as covered by the IATA ID8000 section and packed in a form intended for retail sale and shipped to private individuals (B2C).

Contractual agreement required.
Per Shipment
AUD 20
Lithium Batteries (with Equipment) - Lithium Ion PI966, Section II, Lithium Metal PI969, Section II
Shipping lithium batteries with equipment
Show More
Show Less
Lithium Batteries (Loose) - Lithium Ion PI965, Section II, Lithium Metal PI968, Section II

Lithium Ion PI966, Section II

A service charge will be assessed on Lithium Ion batteries with equipment. Packaging must be compliant with the appropriate IATA Packing Instruction 966, Section II and are accepted from approved shippers only.

Lithium Metal PI969, Section II

A service charge will be assessed on Lithium Metal batteries with equipment. Packaging must be compliant with the appropriate IATA Packing Instruction 969, Section II and are accepted from approved shippers only.
Per Shipment
AUD 7
Lithium Batteries (in Equipment) - Lithium Ion PI967, Section II, Lithium Metal PI970, Section II
Shipping lithium batteries in equipment
Show More
Show Less
Lithium Batteries (with Equipment) - Lithium Ion PI966, Section II, Lithium Metal PI969, Section II

Lithium Ion PI967, Section II

Shipments containing Lithium Ion batteries in equipment are accepted only in compliance with the approriate IATA Packing Instruction 967, Section II.

Lithium Metal PI970, Section II

Shipments containing Lithium Metal batteries in equipment are accepted only in compliance with the approriate IATA Packing Instruction 970, Section II.

DHL reserves the right to reject shipments known or suspected to contain defective or damaged batteries.
Per Shipment
No Charge
Biological Substances
Shipping biological substances
Show More
Show Less
Biological Substances
Shipments containing Biological Substances Category B (UN3373) or genetically modified organisms as per UN3245 are only accepted in combination with DHL Medical Express.

Contractual agreement required.
Per Shipment
No Charge
Shipping Lithium Batteries
Remote Area Services
Remote Area Delivery
When shipping to a remote area
Show More
Show Less
Remote Area Delivery
This surcharge applies when a shipment is delivered to a location that is distant or difficult to serve.
 
Applies to domestic and international shipments.
Per Shipment
AUD 35 or AUD 1.0 per kg, if higher
Remote Area Pickup
Importing shipments from remote pickup locations
Show More
Show Less
Remote Area Pickup
This surcharge applies when an import shipment is collected from a location that is distant or difficult to serve.
 
Applies to domestic and international shipments.
Per Shipment
AUD 35 or AUD 1.0 per kg, if higher
Check for Remote Locations
Security Services
Elevated Risk
Countries where DHL operates at elevated risk.
Show More
Show Less
Elevated Risk
A surcharge is applied when shipping to or importing from a destination country, DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism.
 
Countries affected (subject to change): Afghanistan, Burkina Faso, Haiti, Iraq, Israel, Lebanon, Libya, Mali, Somalia, Sudan, Syria, Ukraine, Venezuela and Yemen.
Per Shipment
AUD 50
Restricted Destination
Shipping in compliance with trade restrictions
Show More
Show Less
Restricted Destination
A surcharge applies when shipping to or importing from a destination country that is subject to specific trade restrictions imposed by the UN Security Council or by national legislation such as the European Union or the US Office of Foreign Assets Control (OFAC).
 
Countries affected (subject to change): Central African Republic, Democratic Republic of the Congo, Iran, Iraq, North Korea, Libya, Somalia, Syria and Yemen
 
Countries subject to national legislation (subject to change): Afghanistan, Belarus, Lebanon, Myanmar, Russia, Zimbabwe
Per Shipment
AUD 45
Data Correction
Address Correction
Our priority is to get your shipment in the right hands.
Show More
Show Less
Address Correction
A fixed surcharge is applied per shipment when the destination address provided by the Shipper is incomplete, outdated or incorrect and DHL is subsequently unable to deliver the shipment. DHL searches and determines the correct address to complete the delivery.
 
Applies to domestic and international shipments.
Per Shipment
AUD 20
Data Entry
The benefit of centralized data is on-time deliveries.
Show More
Show Less
Data Entry
A surcharge applies for each shipment consigned with non-electronic, paper based manual house waybills. Electronic shipping documentation incurs no additional charges.
Per Shipment
AUD 16
Additional Handling
Overweight Piece
Shipment pieces exceeding 70 kg
Show More
Show Less
Overweight Piece
A fixed surcharge is applied to every piece, including a pallet that exceeds a scale or volumetric weight of 70kg.
 
Applies to domestic and international shipments.
Per Piece

International: AUD 160

Domestic: AUD 85
Oversize Piece
Large pieces exceeding 120 cm
Show More
Show Less
Oversize Piece

A fixed surcharge applies to every piece, including a pallet, with a single dimension in excess of 120 cm.

Does not apply to pieces already subject to Overweight Piece surcharge

 
Applies to domestic and international shipments.
Per Piece

International: AUD 75

Domestic: AUD 35
Non-Stackable Pallet
When shipping non-stackable pallets
Show More
Show Less
Non-Stackable Pallet
This fixed surcharge is applied to every pallet within a shipment that cannot be stacked, either on request by the shipper, or because of its shape, content or packaging material. Does not apply to pallets below 30 kg
 
Applies to domestic and international shipments.
Per Pallet

International: AUD 450

Domestic: AUD 225
Temporary Surcharges
Emergency Situation
Service continuation in emergency situations
Show More
Show Less
Emergency Situation
A temporary surcharge, which allows us to cover operating cost increases due to an emergency situation out of DHL’s control. Change in market dynamics and air capacity availability is reflected through regular price adjustments.
Demand Surcharge
Demand Surcharges may apply to shipment during a period of high demand
Show More
Show Less
Demand Surcharge
A period of high demand is to be determined by DHL at its own discretion but may include a time of high demand for shipping services or a period with high operational cost. Demand Surcharges apply cumulatively if a shipment and/or individual pieces meet more than one of the specified criteria.
More About Surcharges
More About Surcharges
  • Surcharges apply in addition to rates and other applicable charges.
Changes in fuel prices result in fluctuating costs for the transport industry, necessitating a variable fuel surcharge which may rise, fall or be removed, in line with movements in fuel prices.
Domestic and International Time Definite services
Month
Surcharges
November 2024
24.75%
October 2024
24.50%
September 2024
26.50%
More About Domestic and International Time Definite Fuel Surcharge
Show Less
The fuel surcharge for Domestic and International Time Definite services will be based on the daily average spot prices for US Gulf Coast (USGC) kerosene-type jet fuel, as reported by the U.S. Department of Energy between 3rd week release of prior month to 3rd week release of actual month.
For example, the daily average price for fuel from 18th of April to 15th of May is used to determine the applicable surcharge in June.
The fuel surcharge applies to transportation charges on all services and to the following surcharges (where applicable):
  • Saturday Delivery
  • Saturday Pickup
  • Elevated Risk
  • Demand Surcharge
  • Emergency Situation
  • Remote Area Delivery
  • Remote Area Pickup
  • Dedicated Pickup
  • Dedicated Delivery
  • Residential Address
  • Overweight Piece
  • Oversize Piece
  • Non-Stackable Pallet
DHL reserves the right to change the fuel surcharge index and table with or without notice. Both the amount and duration of the surcharge will be determined at DHL's sole discretion.
DHL Jet Fuel Index
Show Less
At least
But Less Than
Surcharge
$2.23
$2.26
26.25%
$2.26
$2.29
26.50%
$2.29
$2.32
26.75%
$2.32
$2.35
27.00%
$2.35
$2.38
27.25%
$2.38
$2.41
27.50%
$2.41
$2.44
27.75%
$2.44
$2.47
28.00%
$2.47
$2.50
28.25%
$2.50
$2.53
28.50%
$2.53
$2.56
28.75%
$2.56
$2.59
29.00%
$2.59
$2.62
29.25%
$2.62
$2.65
29.50%
$2.65
$2.68
29.75%
$2.68
$2.71
30.00%
$2.71
$2.74
30.25%
$2.74
$2.77
30.50%
$2.77
$2.80
30.75%
$2.80
$2.83
31.00%
$2.83
$2.86
31.25%
$2.86
$2.89
31.50%
$2.89
$2.92
31.75%
$2.92
$2.95
32.00%
$2.95
$2.98
32.25%
$2.98
$3.01
32.50%
$3.01
$3.04
32.75%
$3.04
$3.07
33.00%
$3.07
$3.10
33.25%
$3.10
$3.13
33.50%
$3.13
$3.16
33.75%
$3.16
$3.19
34.00%
$3.19
$3.22
34.25%
$3.22
$3.25
34.50%
$3.25
$3.28
34.75%
$3.28
$3.31
35.00%
$3.31
$3.34
35.25%
$3.34
$3.37
35.50%
$3.37
$3.40
35.75%
$3.40
$3.43
36.00%
$3.43
$3.46
36.25%
$3.46
$3.49
36.50%
$3.49
$3.52
36.75%
$3.52
$3.55
37.00%
$3.55
$3.58
37.25%
$3.58
$3.61
37.50%
$3.61
$3.64
37.75%
$3.64
$3.67
38.00%
$3.67
$3.70
38.25%
$3.70
$3.73
38.50%
$3.73
$3.76
38.75%
Back to Top