Help and Support
My VIP Care and Support Center
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How Can We Help?
Complaint? Compliment?
Go straight to the top and tell Phil Corcoran, Managing Director, DHL Express Australia and Papua New Guinea

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Customer Service
13 14 06
+61(7)3724 5700 (overseas)
Mon to Fri: 0600 - 2000 AEST
Weekend/Public Holiday: 0700 - 1600 AEST
Questions and support for shipment status, delivery and courier pickups.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Hours of Operation
Customer Service Opening Hours
Monday – Friday: 6AM till 8PM (AEST)
Monday – Friday: 6AM till 8PM (AEST)
Saturday & Sunday: 7AM till 4PM (AEST)
Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!