Help and Support
My VIP Care and Support Center
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Email Us
How Can We Help?
Complaint? Compliment?
Go straight to the top and tell Gary Edstein, Senior Vice President Oceania.
Call Us
Customer Service
13 14 06
+61(7)3724 5700 (overseas)
Mon to Fri: 0700 - 2000 AEST
Weekend/Public Holiday: 0800 - 1600 AEST
Questions and support for shipment status, delivery and courier pickups.
Holiday Hours
We're closed on these holidays.
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New Year's Day
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Jan 1
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Devonport Cup, Devonport, Tasmania
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Jan 9
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Australia Day
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Jan 26
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Royal Hobart Regatta, Hobart
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Feb 11
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Launceston Cup, Launceston
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Feb 27
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!