Help and Support
My VIP Care and Support Center
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Email Us
How Can We Help?
Complaint? Compliment?
Go straight to the top and tell Gary Edstein, Senior Vice President Oceania.
Call Us
Customer Service
13 14 06
+61(7)3724 5700 (overseas)
Mon to Fri: 0700 - 2000 AEST
Weekend/Public Holiday: 0800 - 1600 AEST
Questions and support for shipment status, delivery and courier pickups.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
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New Year's Day
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Jan 1
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Australia Day
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Jan 26
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Canberra Day
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Mar 8
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Good Friday
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Apr 15
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Easter Monday
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Apr 18
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!