Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
DHL Manager
Md. Miarul Haque, Managing Director, DHL Express Bangladesh
"DHL Express, Bangladesh values and highly appreciates your patronage. You are the purpose of my work and as the Country Manager of the company I take personal ownership to ensure you have an extraordinary experience with our service every time."
Ismail Ahmed Rasel, Director, Customer Service, DHL Express Bangladesh
“We put dedicated effort to delight our customers with our service delivery every time. However, in case if we have not been able to deliver as per your expectation, we would really appreciate your feedback”.
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