Important Information
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DHL Service Resumed
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We have resumed limited inbound and outbound shipping services to/from select locations of Ukraine.
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Fraudulent SMS Alert
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DHL has been alerted of the unauthorized use of its business name in SMS messages asking receivers to download an application with the extension '.apk'. We encourage you to let us know at your earliest convenience by sending a screenshot of the suspicious SMS to phishing-dpdhl@dhl.com, include the suspicious phone number in the message. After reporting the fraudulent message, please delete it and under no circumstance should you download the application.
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United Arab Emirates – Imports
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De Minimis Value Reduced De Minimis Value ReducedView Details
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DHL Service Resumed
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We have resumed limited inbound and outbound shipping services to/from select locations of Ukraine.
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New Customs Regulations from Around the World
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Morocco - Formal Declaration Required for Ecommerce Shipments Formal Declaration Required for Ecommerce ShipmentsView Details
Singapore - Goods and Services Tax (GST) Collection of Low Value Goods by Overseas Vendors Goods and Services Tax (GST) Collection of Low Value Goods by Overseas VendorsView Details
Turkey - Value Added Tax Value Added TaxView Details
United States of America - Products Originating in China’s Xinjiang Uyghur Autonomous Region Products Originating in China’s Xinjiang Uyghur Autonomous RegionView Details
Shipments To and Transiting Through EU, Norway and Switzerland - Electronic Security Screening Electronic Security ScreeningView Details
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Coming Soon – Changes to Help with Speedy Customs Clearance
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Delays in inspection due to Brazilian Regulatory Office (Receita Federal) standard operation
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Due to Brazilian Regulatory Office (Receita Federal) standard operation process, delays are expected for inspection and clearance of all import and export shipments.
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DHL Service Suspensions
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We have temporarily suspended DHL Express shipments to and from Belarus and for inbound and domestic shipments to/within Russia.
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Emergency Situation Surcharge Adjustment – Effective April 10, 2022
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Fraud Department Advisory
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New schemes regarding vehicles and unauthorized usage of the company name, DHL Express, have been exposed. DHL has taken proactive measures by mailing letters to our customers to ensure they are informed while investigating.