Help and Support

My VIP Care and Support Center

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Customer Service

+21321230101

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

General Shipping
Sun – Thu : 08h30 - 17h00
Sat : 09h00 - 15h00
+213 (0) 21 23 01 01

Billing and Invoicing
Sun – Thu : 08h30 - 17h00
+213 (0) 21 23 01 01

Technical Support for Online Shipping Tools
Sun – Thu : 08h30 - 17h00
+213 (0) 21 23 01 01

Shipment Claims
Sun – Thu : 08h30 - 17h00
Sat : 09h00 - 15h00
+213 (0) 21 23 01 01

Custom Clearance
Sun – Thu : 08h30 - 17h00
Sat : 09h00 - 15h00
+213 (0) 21 50 91 92
+213 (0) 21 50 90 37

Holiday Hours
We’re closed on these holidays
New Year's Day
Jan 1
Amazigh New Year
Jan 12
Labour Day
May 1
Independence Day
Jul 5
Anniversary of the Revolution
Nov 1
Hours of Operation
Hours of Operation
Sunday – Thursday: 08:30 - 17:30
Friday: Closed
Saturday: 09:00 - 15:00
DHL Office
DHL Office
DHL International sarl
7Ave Blaise Pascal
16000
Algiers

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No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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