Help and Support

My VIP Care and Support Center

Email Us
How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Essete Gebriel, Managing Director
Call Us
Customer Service

+251 11 6621600/251116175940

Questions and support for shipment status, delivery and courier pickups.
Holiday Hours
We’re closed on these holidays
New Year's Day
Jan 1
Ethiopian Christmas Day
Jan 7
Epiphany / Timkat
Jan 19
Adwa Victory Day
Mar 2
Ethiopian Good Friday
Apr 30
International Labor Day
May 1
Ethiopian Easter Sunday
May 2
Patriots' Day
May 5
Derg Downfall Day
May 28
Meskel
Sep 27
Christmas
Dec 25
Show More
Show Less
Hours of Operation
Hours of Operation
Monday – Friday: Mon-Sat 08:00-18:00
Saturday: Sun 10:00-14:00
DHL Office
DHL Office
DHL Worldwide Express Ethiopia plc
Telco Building
Off Ring Road on slip road from Megenagna
In front of Anbessa Garage
PO Box 1840 Code 1110
Addis Ababa
Ethiopia
+251 1 1662 1600, +251 1 1661 4281, +251 1 1613 569

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Back to Top