Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardize services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Export Declaration
Exporting goods being subject to additional controls
Show More
Show Less
Export Declaration

Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight.

Depending on origin country, shippers that submit a declaration online may avoid the local charge.

Per Shipment
HKD 40
Bonded Transit
Shipping under customs bond
Show More
Show Less
Bonded Transit
Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond.
Per Shipment
HKD 400
Multiline Entry
Importing shipments containing multiple commodities
Show More
Show Less
Multiline Entry
Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.
Per Line
HKD 45
Customs Process
Bonded Storage
When the shipment cannot be released by customs
Show More
Show Less
Bonded Storage

Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork.

Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and tax payer.

Per Shipment
Per Day
After 3 Calendar Days
HKD 50 or HKD 1 per kilo, if higher
Clearance Data Modification
When clearance data requires corrections
Show More
Show Less
Clearance Data Modification
A surcharge applies in case the customs declared value of a shipment requires modification either before or during the customs clearance process.
Per Shipment
HKD 450
Permits and Licenses
We facilitate the license filing process.
Show More
Show Less
Permits and Licenses
To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. 
Per Shipment
HKD 200
Customs Support
Disbursement
Accelerate clearance with a disbursement agreement
Show More
Show Less
Disbursement

On contractual basis, DHL will accelerate the customs clearance process making prompt payment of duty and tax charges relating to a shipment, while the receiver defers payment until an agreed date.

Available only for business customers with a DHL duty account.

Per Shipment
HKD 90 or 2% of the advanced amount, if higher
Advance Payment
DHL advancing import duties and taxes
Show More
Show Less
Advance Payment
DHL accelerates the customs clearance process by paying applicable duties, taxes and other regulatory charges in advance on behalf of importers with whom DHL has no disbursement agreement, typically private consumers. The charge is based on the credit advanced or guaranteed and is subject to a standard minimum.
Per Shipment
HKD 90 or 2% of the advanced amount, if higher
Broker Notification
Designate your preferred Broker
Show More
Show Less
Broker Notification

At the customer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed.

DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.

Per Shipment
HKD 100
Release to Broker
Shipment cleared and delivered by your broker of choice
Show More
Show Less
Release to Broker
At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.
Per Shipment
HKD 400
Back to Top