Help and Support
My VIP Care and Support Center
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Email Us
Technical support online
No need to call. You can simply raise a request to our technical support team or use online chat.
Call Us
Customer Service Hotline
+852 2400 3388
Fax: (+852) 2400-2987
Questions and support for shipment status, delivery and courier pickups.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
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Holiday Hours
We're closed on these holidays.
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The first day of January
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Jan 1
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Lunar New Year’s Day
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Feb 2
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The second day of Lunar New Year
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Feb 18
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The third day of Lunar New Year
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Feb 19
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Good Friday
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Apr 3
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!