Please complete the form with the information of your claim. Remember that your request must be submitted within 30 days after DHL delivered your shipment, as per the prior agreed terms and conditions.

Type of supporting documentation for your request: Photographs of the damaged content or damaged packaging (if possible, please include both), proof of value.
To attach a document, click the "Search" button. Then select your file and click "Open". Note: Attachments must not exceed 5MB; in case of multiple documents, upload them zipped in a single zip file.