The Journey of a Package
Watch how your package travels with DHL and learn how we can help you with each step of the journey.
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Pack for the Trip
Careful packing will prepare your shipment for the journey.
- Pack like a pro
- Find out what you can and cannot ship
- Consider shipment protection
Get Documents Ready
Be sure to include all the required shipment documents.
- A shipping label – create it online via MyDHL+
- In many cases you’ll need to prepare a customs invoice
- Local customs regulations may require additional documents
Get It to DHL
Once you’ve created a shipping label and selected a delivery service, your package is ready for hand over DHL!
- Find a drop off location
- Request a Pickup
Cruise at 500+ Miles Per Hour
As your shipment moves around the world within the DHL network, you can track online or receive instant notifications. Each status update includes real-time shipment progress.
Clearing Customs
Customs authorities work with DHL to expedite clearance. What you need to know about customs:
- DHL has Customs Services to help you
- You can receive customs notifications
- Duties and taxes may apply
Delivered
To ensure the highest level of service, DHL requires a signature when delivered.
- Shippers can include specific signature service options when creating the shipment
- Recipients can schedule delivery for when they're home or to leave with a neighbor