Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
R.S. Subramanian, Senior Vice president & Managing Director, DHL Express India
"We are International Specialists and understand the importance of your shipments. You are in safe hands with DHL Express and your business can rely on us"
Sarbani Sengupta, Vice President, Customer Service, DHL Express India
We are serious about great service quality. If there is an exception, our intent is to recover speedily and assist you on priority.”
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