Private persons required invoice information
Required invoice information for shipments made by private persons: Taxpayer code/ EORI number
For shipments sent to any of the countries listed below or accompanied by commercial invoice**, the sender’s EORI number is always required on the invoice (sender’s Taxpayer code if residing in EU, regardless of the value or purpose of the shipment – i.e. also required for gifts):
Iran (Islamic Republic of)
North Korea (Democratic People's Republic of)
Central African Republic
Non EU citizens can obtain the EORI code by filling in the specific Application Form for the assignment of an EORI number and submitting a request to any local office of the Customs Agency. In the extraordinary circumstance that they are unable to visit a Customs Agency office, as an exception and exclusively at a DHL Service Point, DHL can request the EORI code on their behalf, based on the following documents: Application Form EORI, Authorization to DHL Express for the assignment of an EORI number and a copy of the passport page reporting the personal data.
*The E.O.R.I. number (Economic Operator Registration and Identification) is assigned by a customs authority in a member state to economic operators (businesses) or persons carrying out customs activities in the European Union. It is an alphanumeric code, unique throughout the European Community, which starts with the ISO code of the member state that assigns it (IT for Italy).
** There are countries where only the commercial invoice is accepted for customs clearance, regardless of the value of the goods/ of the shipment purpose – check with Customer Service if the country of destination accepts the pro-forma invoice.