Help and Support

My VIP Care and Support Center

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Complaint? Compliment?
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Customer Service

(00961) 1 629700

Questions and support for shipment status, delivery and courier pickups.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Orthodox Christmas Day
Jan 6
Saint Maroun's Day
Feb 9
Rafik Hariri Memorial Day
Feb 14
Feast of the Annunciation
Mar 25
Good Friday
Apr 2
Easter Sunday
Apr 5
Good Friday (Eastern)
Apr 30
Labor Day
May 1
Orthodox Easter
May 3
Eid al-Fitr
May 12 - 13
Liberation Day
May 25
Eid al-Adha
Jun 19 - 20
Islamic New Year
Aug 8
Assumption of Mary
Aug 15
Aug 18
Prophet's Birthday 2020
Oct 18
Lebanese Independence Day
Nov 22
Christmas Day
Dec 25
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Hours of Operation
Hours of Operation
Monday – Sunday: 00:00-23:59
Holidays: 00:00-23:59
DHL Office
DHL Office

P.O. Box 166-439

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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