Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
DHL Manager
Mark Foy, Country Manager
"At DHL Express service quality is our first priority and as your business partner we know your business relies on us. I want to make sure we deliver to you the highest service standard."
Brian D’ Costa
“It’s just not about being good, it’s about being different. We want to give our customers a reason to choose DHL. Your feedback is valuable to us. We listen to our customers.”
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