Help and Support

My VIP Care and Support Center

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Questions and support for shipment status, delivery and courier pickups.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
National Heroes' Day
Feb 1
Good Friday
Apr 2
Tutsi Genocide Memorial Day
Apr 7
Labor Day
May 1
Independence Day
Jul 1
Liberation Day
Jul 4
Umuganura Day
Aug 6
Assumption of Mary
Aug 15
All Saints' Day
Nov 1
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Holidays
Hours of Operation
Hours of Operation
Monday – Friday: 08:00-17:00
Saturday: 08:00-12:00
Sunday: Closed
DHL Office
DHL Office
DHL Express - Rwanda
DHL Internationl
P O Box 359
Avenue DeLa Jeunesse
Kigali
+250788167200

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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