Help and Support

My VIP Care and Support Center

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Go straight to the top and tell Herbert Vongpusanachai Managing Director, DHL Express Thailand and Head of Indochina
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Customer Service

662 345 5000

Questions and support for shipment status, delivery and courier pickups.
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General Shipping

Billing and Invoicing
Mon - Fri: 0900 – 1700
Sat, Sun, PH: Closed

Technical Support for Online Shipping Tools
Mon - Fri: 0830 - 1730
Sat, Sun, PH: Closed

Customs Clearance Department

Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
Substitution for New Year's Day 
Jan 3
Makha Bucha Day
Feb 16
Chakri Memorial Day
Apr 6
Songkran Festival
Apr 13
Songkran Festival
Apr 14
Songkran Festival
Apr 15
Substitution for National Labor Day
May 2
Coronation Day
May 4
Substitution for Visakha Bucha Day
May 16
H.M. Queen Suthida Bajrasudhabimalalakshana's Birthday
Jun 3
Asalha Bucha Day
Jul 13
H.M. King Maha Vajiralongkorn Phra Vajiraklaochaoyuhua's Birthday
Jul 28
H.M. Queen Sirikit The Queen Mother's Birthday/ Mother's Day
Aug 12
 H.M. King Bhumibol Adulyadej The Great Memorial Day
Oct 13
Substitution for Chulalongkorn Day
Oct 24
H.M. King Bhumibol Adulyadej The Great's Birthday/ National Day/ Father's Day
Dec 5
Substitution for Constitution Day
Dec 12
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Hours of Operation
Hours of Operation
Monday – Friday: 08:30-17:30
Saturday: Closed
Sunday: Closed
DHL Office
DHL Office
DHL Express International (Thailand) Ltd.
319 Chamchuri Square Building. Floor 22 and 23
Phayathai Road, Khwaeng Pathumwan
Khet Pathumwan, Bangkok 10330

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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