Help and Support

My VIP Care and Support Center

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Call Us
Customer Service

0800 1 333 333

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options
General Shipping
24 hours
0800 1 333 333
+62 21 7917 3333

Technical Support for Online Shipping Tools
Mon - Fri: 08.00 - 18.00
+62 21 2953 7200
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Veterans Day
Mar 3
Holy Friday
Apr 7
Eid Al Fitr
Apr 22
Labour Day
May 1
Independence Restoration Day
May 20
Corpus Christi
Jun 8
Eid Al Adha
Jun 29
Popular Consultation Day
Aug 30
All Saints' Day
Nov 1
All Souls' Day
Nov 2
National Youth Day
Nov 12
Independence Day
Nov 28
Memorial Day
Dec 7
Immaculate Conception
Dec 8
Christmas Day
Dec 25
National Heroes Day
Dec 31
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Hours of Operation
Hours of Operation
Monday – Friday: 08.30 - 17.30
Saturday: Closed
Sunday: Closed
DHL Office
DHL Office
DHL Express Unipessoal LDA
Avenida Presidente Nicolau Lobato
Fatuhada – Dili, Timor Leste Timor Leste

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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