Help and Support
My VIP Care and Support Center
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Chat with us on LINE
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Chat With Us
Our Digital Assistant and Live Advisor is available 24/7 to answer your questions.
Call Us
Customer Service
0800-769-888 (Toll free)
+886-2-2503-8378 (overseas)
Questions and support for shipment status, delivery and courier pickups.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
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New Year's Day
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Jan 1
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Chinese New Year's Eve
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Jan 31 - Feb 6
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228 Peace Memorial Day
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Feb 28
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Tomb Sweeping Day
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Apr 2, 4-5
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Labor Day
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May 1
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!
Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!
Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!