Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
Vladimir Yatchenko, Area Manager CIS republics & Georgia
To maintain the position of the best in our field, to lead by example we need to understand how we can improve what we already achieved. Your feedback will help us to remain aligned to goals, create strategies, develop products and services improvements, improve relationships, and so much more. Learning about all our sides, both positive and negative, is the key to improving, so don’t hesitate to help us with this.
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