Piece Weight Limitation to USA
Piece Weight Limitation to USA

Effective Friday 28th of May 2021, DHL Express will implement a temporary piece weight limit restriction of 30 kg per piece (actual scale weight) for shipments originating from and destined to the USA. This means that from this date, DHL Express will not pick up any pieces over 30 kg in actual scale weight with origin or destination USA. This suspension will apply until further notice.

Our Break Bulk Solution (BBX) will still be accepted to and from the USA as long as baby pieces are each under 30 kg. In addition, our Medical Express product (WMX) is exempt from the 30 kg per piece restriction.

Fraudulent SMS Alert
Fraudulent SMS Alert

DHL has been alerted of the unauthorized use of its business name in SMS messages asking receivers to download an application with the extension '.apk'. We encourage you to let us know at your earliest convenience by sending a screenshot of the suspicious SMS to phishing-dpdhl@dhl.com, include the suspicious phone number in the message. After reporting the fraudulent message, please delete it and under no circumstance should you download the application.

View more information on fraud awareness

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