Complaint? Compliment?

Go Straight to the Top!

Understanding how you feel about the service you’ve received – good or bad – is vital in helping us shape our business to serve you better.
  • At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us.  If this is the case, our management wants to hear your complaints first-hand.
  • Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, we’d like to hear about that too!
DHL Manager
Edin Emšo, Country Manager
"Thank you for your confidence you have given to DHL Express. We know that your business depends on DHL excellent service when it comes to express and reliable delivery of your shipments, as well as our quick actions when things don’t go in the right direction."
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