Help and Support

My VIP Care and Support Center

Email Us
How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Edin Emšo, Country Manager
Chat With Us
Our Digital Assistant is available 24/7 to answer your questions.
Call Us
Customer Service

+387 33 774 000

Questions and support for shipment status, delivery and courier pickups.
Whatsapp
Chat with Us on WhatsApp
Our WhatsApp Digital Assistant is available 24/7 to track your shipments and answer your questions. Simply add the DHL Express WhatsApp number +38761833873 to your phone contacts and start a WhatsApp chat!
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1-2
Independence day
Mar 1
Local holiday
Apr 10
Labor day
May 1 - 2
Local holiday
Jun 17
Statehood day
Nov 25
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Holidays
Hours of Operation
Hours of Operation
Monday – Friday: 08:00-18:00
Saturday: Closed
Sunday: Closed
DHL Office
DHL Office
DHL International d.o.o. Sarajevo
Rajlovacka cesta bb
71000, Sarajevo

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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