Claim for Loss

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Name

Email Address

Verify Email Address

Account Number

ZIP Code

Company

Phone Number

Waybill Number (10 digit number)

Claimant Information

Company Name

Contact Name

Address

City

State

ZIP Code

Phone Number

Email Address

Claim Information

Please provide as much detail as possible regarding the missing content/shipment. Provide thorough descriptions and amount being claimed for each item.

Detailed Description of Missing Content or Lost Shipment

Number of Units

Claim Amount

Other item being claimed

Detailed description for Other item being claimed

Claim Amount

Total Claim Amount

Add attachments

Click the button, find and select your .pdf or .zip file (only one file may be uploaded, limited to 3MBs or less).
Click Open and then you will see the selected file name in this form.

Browse

Maximum: 5

Exceeds maximum allowed

Not Allowed

Required

Note: Attachments are removed when the form generates an error message and must be uploaded again after error correction and before submitting a claim.

Comments

By checking this box, I confirm that the foregoing statement of facts is true and accurate.

By checking this box, I confirm I have read DHL Express Terms and Conditions of Carriage

Terms and Conditions of Carriage

Clear