Email Us - Claim
Complete the form with the information of your claim. The claim must be submitted within 6 months of the date the shipment was accepted by DHL, in accordance with the agreed terms.
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Complete the form with the information of your claim. The claim must be submitted within 6 months of the date the shipment was accepted by DHL, in accordance with the agreed terms.
Supporting Documentation
All uploaded file names must be in English.
Type of supporting documentation for your request:
- Photographs of the damaged content or damaged packaging (if possible, please include both)
- Proof of value
To attach a document, click the "Browse" button. Select your file and click "Open". Note: Attachments must not exceed 5MB; in case of multiple documents, upload them zipped in a single zip file.